Privacy Policy

Working draft — pending legal review. This document is a provisional draft prepared for review by a qualified solicitor before the website goes live. It is not yet legal advice or final terms.

Last updated: 28 October 2026

1. Who we are

Southern India Holidays (“we”, “us”, “our”) is a travel planning service arranging tailor-made holidays across Kerala, Tamil Nadu and Karnataka, with support from Kochi (India) and London (UK). For any privacy question, contact us at info@southernindiaholidays.com. [Registered business name, owner and address to be confirmed.]

2. What information we collect

When you submit an enquiry or contact us we may collect: your name, email address, phone/WhatsApp number, country of residence, preferred travel dates, number of travellers and the details you choose to share about your trip. We also collect limited technical data (such as IP address and basic analytics) when you use the website.

3. How we use your information

We use your details only to respond to your enquiry, prepare and discuss a possible itinerary, arrange travel you ask us to, and provide customer support. We do not sell your personal data.

4. Lawful basis

We process your data on the basis of your consent and our legitimate interest in responding to your enquiry, and where applicable to perform a contract for travel arrangements you request.

5. Who we share it with

We share information only as needed to respond to you and arrange travel — for example with our email provider (Google Workspace), our website hosting and security providers (Hostinger and Cloudflare), and, where you ask us to make arrangements, with relevant travel suppliers (hotels, transport, guides and local partners). These suppliers may be located in India.

6. International transfers

Because we operate in both the UK and India, your information may be transferred to and processed in India to arrange your travel. We take reasonable steps to protect it.

7. How long we keep it

We keep enquiry information only as long as needed to respond to you and for our legitimate business and legal record-keeping, after which it is deleted or anonymised.

8. Your rights

Subject to applicable law (including UK GDPR), you may ask us to access, correct or delete your personal data, or object to its use. To do so, email info@southernindiaholidays.com.

9. Cookies

We use Google Analytics to understand how visitors use the site, for example which pages are viewed and how people found us, so we can improve it. Analytics cookies (named _ga and _ga_JCGK1326JY) are only set if you choose “Accept analytics” in our cookie banner, and they last up to 2 years. Google processes this data on our behalf and may transfer it outside the UK.

If you choose “Reject”, no analytics cookies are set. You can change your choice at any time using the “Cookie settings” link at the bottom of every page. We also store your cookie choice in your browser so we don’t ask again on every page.

10. Changes

We may update this policy from time to time. The latest version will always appear on this page.